ukactive has developed a variety of different products and documents aimed at driving up standards across the entire sector.
Code of Practice
The ukactive Code of Practice is designed to ensure that health and fitness operators maintain a basic level of practice for the safety and wellbeing of their customers.
By complying with the standards of the ukactive Code of Practice the sector can start to raise the level of operation throughout all ukactive facilities and create a symbol of quality that the exercising public will look for before joining a fitness club or centre.
Compliance with the ukactive Code of Practice communicates commitment to standards, quality and customer welfare. It is an important statement to Government and other regulatory bodies that the health and fitness sector is a professional industry that takes its operation and duty of care seriously.
Outdoor Code of Practice
There has been a proliferation of both group exercise classes and personal training sessions being conducted within public spaces and most notably urban parks.
The ukactive Outdoor Code of Practice defines the minimum performance criteria for fitness instructors delivering exercise in outdoor spaces, to ensure that customers are provided with a safe environment in which to engage with leisure activities.
The Outdoor Code of Practice compliments current licensing arrangements for urban parks and managed rural areas, whereby local councils adopt the Code as a pre-requisite for licenses.
ukactive Kids Code of Practice
The ukactive Kids Code of Practice has been created specifically for ukactive members who work closely with children.
This Code goes in to the specifics of offering and delivering safe and controlled activities for Children.
Health Commitment Statement
The Health Commitment Statement sets the standards that health and fitness centres and facility users can reasonably expect from each other, concerning the health of the user.
The HCS is the evolution of the PAR-Q and was developed by ukactive operator members, medico-legal professionals and health providers to support the evolving requirements of users and operators.
The HCS has been designed for users in a gym environment and with all operators in mind, allowing flexibility with its usage.
ukactive also sit on various British and European committees to make sure that our members are at the fore-front of all new legislative changes, as well as being involved in the development of them.
For more information on ukactive standards, including information notes and useful links, please contact ukactive’s Quality and Standards team.
ukactive has worked in partnership with a number of stakeholders, including CIMSPA and Sport England, to produce guidance for frontline staff to assist with the use of facilities by trans people. The overall aim of the guidance is to encourage everyone to say ‘yes, you’re welcome,’ and to ensure everyone has a positive experience when accessing facilities. Please see here for further information.
The Active Standard - Sector research
The focus for this research is to make sure there is a clear benefit for members in obtaining the standard.
The Active Standard (TAS) is a new product, designed by ukactive in conjunction with partners, to apply and quality assure the appropriate standards necessary to support the continued professionalism of the physical activity sector. TAS is due to be launched in April 2021.
As part of the development of TAS, ukactive will be bringing together research panels and questionnaires to discuss what benefits members and consumers would like to see within the standard both for a Business-to-Business (B2B) and a Business-to-Customer (B2C) point of view.
We understand that to create this new sector standard, which covers the full prism of our sector from Operators, Suppliers and Children’s Activity Providers, it needs to be developed with key partners and stakeholders, and crucially, in partnership with our members and customers.
If you have any further questions, please contact the Client Services Team – firstname.lastname@example.org
ukactive and Sport England collaboration
The Sport and Physical Activity sector has been positive in its response to the Covid 19 crisis and has been successful in demonstrating to Government and to its customers that it can adapt operational practices to meet guidelines on social distancing. The importance of physical activity to increase resilience to illness and support individual recovery has never had such a high profile. Ensuring unified and consistent standards of delivery across the sector (sport and physical activity system) is essential to maintaining and enhancing a safe, inclusive environment, creating confidence for customers
Sport England and ukactive are working collaboratively to develop a set of standards and a new framework for improvement that all parts of the sector can adopt. This will allow individual facilities/organisations – both publicly and privately operated – to demonstrate their compliance to standards and performance management but also contribute to the continuous improvement of service delivery across the sector. The new industry standard and improvement framework will be delivered in 2021 and key sector stakeholders will be engaged in the process of development.